A company has lost its appeal against the dismissal of an employee for poor performance. The Labour Court in Cape Town ruled that the termination was substantively unfair. The case involved Intellisec Access Control (Pty) Ltd and former employee Stuart Bougaard. The court found the employer failed to provide adequate training on a complex accounting and stock-control system. The arbitration award initially supported the employee. The employer sought to overturn the decision but was denied. The judgment was delivered by Judge R Lagran. The ruling highlights the importance of proper training in employment disputes. The case underscores legal obligations in workplace management. The decision may influence similar cases in the region.