Microsoft's global outage, affecting Outlook, Teams, and Copilot, has disrupted services for millions of users across multiple countries. The issue, which began on Thursday, has persisted into Friday, with the company working to restore full functionality. The outage has impacted government agencies, businesses, and organizations worldwide, including OpenAI and Anthropic.

Microsoft reported that services are gradually recovering, though some users still face access issues. The outage has caused delays in email communication, calendar management, and collaboration tools. NHS patients in the UK have been warned of prescription delays due to the disruption. The company noted that over 430 million users rely on Microsoft 365 apps, highlighting the scale of the impact.

This is the second major disruption to Microsoft's 365 services this year. The company has faced criticism for previous outages, raising concerns about its reliability. Engineers are working to resolve the server issues causing the outage, but full restoration remains pending. The incident underscores the critical role of Microsoft's services in global business and public infrastructure.